Customer Acquisition Cost (CAC) is a metric that helps businesses understand the total cost involved in acquiring a new customer. This includes all the expenses related to marketing and sales efforts.
In simple terms, CAC tells you how much money you need to spend to gain one new customer.
Knowing your CAC helps you evaluate the efficiency of your marketing and sales efforts and allows you to optimize your strategies for better profitability.
It’s a vital metric for any business looking to grow sustainably.